Last updated: 10 September 2026
1. Who We Are
McKenzie’s Bee Buzz is a trading name of Beate McKenzie Marketing & Distribution.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit mckenziesbeebuzz.com, purchase products from us, contact us, subscribe to our marketing communications or otherwise interact with our business.
For the purposes of UK data protection law, Beate McKenzie Marketing & Distribution is the data controller responsible for the personal information described in this Privacy Policy.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us:
McKenzie’s Bee Buzz
Beate McKenzie Marketing & Distribution
Website: mckenziesbeebuzz.com
Email: info@mckenziesbeebuzz.com
2. Information We Collect
The personal information we collect depends on how you interact with our website and our business.
Information you provide to us
When you place an order, make an enquiry, subscribe to marketing communications or otherwise contact us, we may collect:
- your name;
- email address;
- telephone number;
- billing address;
- delivery address;
- details of products you order;
- order and transaction information;
- your marketing preferences;
- information contained in messages or correspondence you send to us; and
- any other information you choose to provide when contacting us.
You are not generally required to provide personal information simply to browse our website. However, certain information is necessary if you wish to place an order or use particular services.
For example, we need sufficient contact and delivery information to fulfil an order. If you do not provide this information, we may be unable to process or deliver your order.
Information collected automatically
When you visit our website, certain technical information may be collected automatically. Depending on the technologies in use and your cookie choices, this may include:
- your IP address;
- browser type;
- device information;
- operating system;
- pages you visit;
- how you interact with our website;
- referring website or source; and
- information collected through cookies and similar technologies.
More information about the cookies and similar technologies used on our website will be provided in our separate Cookie Policy.
Information from third parties
We may receive personal information from organisations that help us operate our website and business, such as payment providers, delivery providers, website service providers and marketing platforms.
For example, a payment provider may confirm that a payment has been successfully completed without providing us with your full payment-card information.
3. How We Use Your Personal Information
We may use your personal information to:
- process and fulfil your orders;
- receive and confirm payments;
- arrange delivery of your purchases;
- communicate with you about your order;
- respond to questions and enquiries;
- provide customer support;
- process returns, refunds and complaints;
- maintain appropriate business, accounting and tax records;
- operate, maintain and secure our website;
- prevent or investigate fraud or misuse;
- understand how visitors use our website;
- improve our website, products and services;
- send marketing communications where permitted;
- manage your marketing preferences;
- measure and improve the effectiveness of our marketing and advertising; and
- comply with our legal and regulatory obligations.
We will not use your personal information for a purpose that is incompatible with the purpose for which it was collected unless the new use is permitted or required by law.
4. Our Lawful Bases for Using Your Information
UK data protection law requires us to have a lawful basis for processing your personal information. The lawful basis depends on why we are using the information.
Contract
We process personal information where it is necessary to enter into or perform a contract with you.
This includes processing information to:
- process your order;
- take or confirm payment;
- deliver products;
- communicate with you about your purchase;
- handle returns or refunds; and
- provide customer service relating to your purchase.
Legal obligation
We process and retain certain information where necessary to comply with our legal obligations.
This may include keeping appropriate financial, transaction, accounting and tax records.
Legitimate interests
We may process personal information where it is necessary for our legitimate business interests and those interests are not overridden by your data protection rights.
Our legitimate interests may include:
- responding to customer enquiries;
- providing customer service;
- managing our relationship with customers;
- operating and improving our business;
- maintaining the security of our website and systems;
- preventing fraud and misuse; and
- establishing, exercising or defending legal claims.
Where we rely on legitimate interests, we consider the nature of the information, the reason for processing it and the potential impact on your rights.
Consent
Where consent is required, we may rely on your consent for activities such as:
- certain email marketing;
- non-essential cookies;
- advertising technologies; and
- certain analytics or tracking technologies.
Where we rely on your consent, you can withdraw it at any time.
Withdrawing consent does not affect the lawfulness of processing that took place before you withdrew your consent.
5. Orders and Payments
When you place an order with McKenzie’s Bee Buzz, we use the information you provide to process your purchase, receive payment, communicate with you and arrange delivery.
Depending on the payment options available when you order, payment may be made through:
- PayPal;
- Stripe, where available; or
- bank transfer.
Payment providers may process information including your name, billing information, payment details and transaction information in accordance with their own privacy policies.
When payments are processed directly by a third-party payment provider, we do not need to receive or store your complete payment-card details.
If you pay by bank transfer, information associated with the payment may appear in our business banking and accounting records.
6. Website Hosting and Business Email
Our website is hosted through 123 Reg and uses WordPress.
Our business email service is also provided through 123 Reg.
If you contact us at info@mckenziesbeebuzz.com, we will receive the information contained in your email. This may include your:
- name;
- email address;
- contact information;
- order information; and
- any other information you choose to include in your message.
We use this information to respond to your enquiry, provide customer service or manage our business relationship with you.
Our business email may be accessed through email software or applications supported by our email service provider.
7. Email Marketing and Brevo
We use Brevo to help manage email marketing and related communications.
If you choose to subscribe to our marketing communications, we may use information such as your name, email address, marketing preferences and interaction with our emails to send you information about:
- McKenzie’s Bee Buzz products;
- new products;
- offers and promotions;
- news and updates; and
- other content we believe may be relevant to our subscribers.
Where consent is required for email marketing, we will ask for your consent before sending it.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails or by contacting:
Unsubscribing from marketing communications will not prevent us from sending necessary non-marketing communications, such as messages concerning an order you have placed.
We may retain a minimal record of an unsubscribe request where necessary to ensure that we continue to respect your preference.
8. Meta, Facebook and Instagram
We may use services provided by Meta, including Facebook and Instagram, to promote McKenzie’s Bee Buzz and understand the effectiveness of our advertising.
Where enabled on our website, Meta technologies may collect information about how visitors interact with our website. This may include information about pages viewed or actions taken on the website.
Where required by law, these advertising and tracking technologies will only be activated after you have provided the appropriate consent through our cookie controls.
You can find more information about the technologies used on our website and how you can manage your choices in our separate Cookie Policy.
9. Cookies and Similar Technologies
Our website uses, or may use, cookies and similar technologies.
Some technologies are necessary for our website to operate correctly. Others may be used for purposes such as:
- remembering preferences;
- website functionality;
- website analytics;
- measuring website performance;
- understanding how visitors use our website;
- measuring advertising effectiveness; and
- marketing and advertising.
Where consent is required, non-essential cookies and similar technologies will not be used until you have made your choice through our cookie controls.
You can accept or reject optional cookies and, where available, change your preferences using the cookie controls on our website.
For more information about the cookies and similar technologies used by McKenzie’s Bee Buzz, please see our separate Cookie Policy.
10. Who We Share Personal Information With
We do not sell your personal information.
We may share personal information with organisations that provide services necessary for us to operate our website and business.
Depending on how you interact with us, these may include:
- 123 Reg, for website hosting and business email services;
- WordPress-related website and technical service providers;
- PayPal, for payment processing;
- Stripe, if used for payment processing;
- banks and financial institutions where you pay by bank transfer;
- Brevo, for email marketing and communications;
- Meta, where relevant advertising technologies are used and you have provided any required consent;
- postal services, couriers and delivery companies for delivery of your purchases;
- accounting, bookkeeping or professional service providers;
- IT, security and technical service providers; and
- government authorities, regulators, courts or law enforcement bodies where disclosure is required by law.
We only disclose personal information where reasonably necessary for the relevant purpose or where we have a legal obligation to do so.
11. International Transfers
Some organisations that provide services to us may process or store personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we take reasonable steps to ensure that the transfer is made in accordance with applicable UK data protection law.
Where required, this may include relying on:
- UK adequacy regulations;
- appropriate contractual safeguards; or
- another lawful international transfer mechanism.
You may contact us at info@mckenziesbeebuzz.com if you would like further information about the safeguards applicable to international transfers of your personal information.
12. How Long We Keep Your Personal Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting applicable legal, tax, accounting and regulatory requirements.
The period for which we retain information depends on its nature and why we hold it.
Orders and financial records
We retain order, payment, invoice and relevant transaction records for as long as required for tax, accounting and other legal purposes.
Customer enquiries and correspondence
We retain customer enquiries and correspondence for as long as reasonably necessary to deal with the enquiry, provide customer service and manage any subsequent issue or dispute.
Marketing information
Where you have subscribed to marketing communications, we may retain your information while you remain subscribed.
If you unsubscribe, we may retain limited information on a suppression list so that we can ensure that we respect your request not to receive further marketing.
Website information
Website and technical information is retained according to the purpose for which it was collected and the retention settings of the relevant website technologies and service providers.
Further details about cookies and their duration will be provided in our Cookie Policy.
When personal information is no longer required, we will delete it, anonymise it or otherwise dispose of it appropriately.
13. Security
We take reasonable technical and organisational measures to protect personal information against:
- accidental loss;
- unauthorised access;
- misuse;
- alteration; and
- unauthorised disclosure.
We use reputable service providers to support the operation of our website, email, payments and marketing activities.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Please avoid sending unnecessary sensitive or confidential information to us by email or through website forms.
14. Your Data Protection Rights
Under UK data protection law, you may have a number of rights relating to your personal information.
Depending on the circumstances, these include:
Right of access – You may ask us for a copy of the personal information we hold about you.
Right to rectification – You may ask us to correct personal information that is inaccurate or complete information that is incomplete.
Right to erasure – You may ask us to delete your personal information in certain circumstances.
Right to restriction – You may ask us to restrict the way we use your personal information in certain circumstances.
Right to data portability – In certain circumstances, you may have the right to receive personal information you provided to us in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.
Right to withdraw consent – Where we rely on consent, you can withdraw that consent at any time.
Your right to object
You have the right to object to the processing of your personal information where we rely on legitimate interests, subject to the circumstances set out in data protection law.
You also have the right to object at any time to the use of your personal information for direct marketing.
You will not normally have to pay a fee to exercise your data protection rights.
To exercise any of these rights, contact:
We may need to ask for sufficient information to confirm your identity before responding to certain requests.
The rights that apply can depend upon the purpose and lawful basis for which information is being processed. The ICO specifically requires the right to object to be brought clearly and separately to people’s attention, which is why I’ve separated it above.
15. Children’s Privacy
McKenzie’s Bee Buzz is not intended to collect personal information directly from children.
Our website and online purchasing services are intended for adults purchasing products for themselves, their household, workplace or professional environment.
We do not knowingly collect personal information directly from children through our website.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us at:
16. Third-Party Websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices, security or content of third-party websites.
If you follow a link from our website to another website, we recommend reviewing that organisation’s privacy information before providing personal information to it.
17. Automated Decision-Making
We do not currently use your personal information to make decisions about you based solely on automated processing that produce legal or similarly significant effects.
Advertising and marketing platforms may use automated technologies to determine which advertisements or content may be relevant to particular audiences. Where these technologies rely on information collected through our website and consent is required, they will be subject to your cookie and privacy choices.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be necessary because of:
- changes to our website;
- new products or services;
- changes to the service providers we use;
- changes to the way we process personal information; or
- changes to legal or regulatory requirements.
When we update this Privacy Policy, we will change the “Last updated” date at the top of this page.
We recommend checking this page occasionally to ensure that you are aware of the current version.
19. Questions, Requests and Complaints
If you have a question about this Privacy Policy, want to exercise a data protection right or have a concern about how we use your personal information, please contact us:
McKenzie’s Bee Buzz
Beate McKenzie Marketing & Distribution
Email: info@mckenziesbeebuzz.com
Website: mckenziesbeebuzz.com
We will try to resolve any privacy concerns you raise with us.
You also have the right to make a complaint to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Information Commissioner’s Office
The ICO confirms that UK organisations should tell individuals about their right to complain to the ICO and provide the regulator’s contact details in their privacy information.
20. Contact Us
For all privacy and data protection enquiries:
McKenzie’s Bee Buzz
A trading name of Beate McKenzie Marketing & Distribution
Website: mckenziesbeebuzz.com
Email: info@mckenziesbeebuzz.com
Last updated: 10 September 2026